You must install and configure IIS on your phone server prior to doing this: ![]() Under Escalation Profiles and Other Mailbox Options, change settings to following: Under Voice Mail – Options, set your email account: ![]() This article details the specific settings within the ShoreTel Server, SMTP Server and Office 365 portal for creating mail distribution groups for ShoreTel voicemails to be sent to Office 365 mailboxes.
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